September 2, 2016

Member Information

Our Member Information file provides a single point of access to record or view demographic data and historical financial and statistical history.

fit_member_payments

  • Select from 1,000, 2,000 or Unlimited members allowed depending on license purchased.
  • Extensive demographic detail retained for each member.
  • Easy member lookup by name.
  • Member Lookup – Display Active Members only or In-Active lookup.
  • Enter Membership Fee detail for additional items such as locker fees, towel rental, etc.
  • Payment Detail lines can be charged to different accounts and/or use different payment schedules.
  • Picture Capture/Import of member picture.
  • Complete Audit of all Field changes.
  • Membership Hold with reduced payment and history.
  • Link family members to head of family.
  • Unlimited Notes History retained for each member.
  • Store encrypted Bank and Credit card information using des3 encryption.
  • Define unlimited membership types.
  • Assign Passwords to sensitive information areas and fields.
  • 12 user definable fields.
  • Select Payment frequency (Monthly, By-Weekly, Weekly, Quarterly, Annual, etc).
  • Send Emails or Text Messages direct from Member file.
  • Visit Pass count down.
  • Separate Count Down for such things as personal Training, Massage, Tanning, etc.
  • Bar Code ID may be 20 Alpha/Numeric characters.
  • Maintain Guest/Prospect data for promotional purposes.
  • Print Contract Forms.
  • Private member messages on Sign In.
  • Member Contact Preferences.
  • Import New Client information from Web generated transaction file.

Custom program changes accommodated through a “Fee for Service”.

Many suggested enhancements are added to our development list and included free of charge in a later release.

Support is provided immediately during regular business hours. After hours calls are forwarded to Cell Phone support personal or are collected by a message center.

Email support is monitored and responded to after hours and on weekends.